When your order is shipped out, we send you an email with your tracking number.
We ship orders out of our warehouse in Georgia on business days, Monday to Friday. No orders are shipped out on Saturday or Sunday. Orders before 12pm EST are shipped out the same day, and orders after 12pm EST are shipped out the next day.
Under normal conditions, all orders are shipped within 24 business hours after ordering.
Our fulfillment warehouse is located in Austell, GA, and operates Monday to Friday, 9AM to 5PM EST.
- Example 1: If you order on Monday morning, your package will be shipped out the same day or early next morning.
- Example 2: If you order on Friday night, your package will be shipped out on Monday.
If you receive a shipment notification but your tracking number isn't working yet, do not worry - it usually takes 24 hours for USPS to scan and update the package in the system. If you still need assistance, don't worry - we have received your ticket here and will reply as soon as possible.